![]() ![]() It could be possible that the Temporary Internet Files location is pointed to a folder location in which the user does not have permissions to create new temporary files. The above errors can also happen if the Temporary Internet Files location for Internet Explorer is set incorrectly. Outlook: Outlook could not create the work file. Instead, an error may be shown: Word: Word could not create the work file. If a 64-bit version of Office 365 is installed, then uninstalled, and then a 32-bit version of Office 365 is subsequently installed, Explorer may not show document previews. ![]() This problem can occur if you’ve installed 64-bit Office earlier, uninstalled it, and installed the 32-bit version on Windows 64-bit. ![]()
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